Shipping Policy

Thank you for shopping with us! Please review our shipping policy below for details on order processing and delivery.

Order Processing Time

All orders are processed and dispatched within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

You will receive a confirmation email with tracking information once your order has shipped.

Delivery Time

We currently ship internationally. Once dispatched, orders typically arrive within 7–12 business days, depending on your location and local customs processing.

Please note:

• Delivery times are estimates and not guaranteed, as they can be affected by customs clearance, local courier delays, weather, or other circumstances beyond our control.
• Remote or rural areas may experience longer delivery times.
• During peak seasons (holidays, sales events), processing and delivery times may be slightly longer than usual.

Shipping Rates

Shipping costs are calculated at checkout based on your order size, weight, and delivery destination.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your package's progress.

Customs, Duties & Taxes

For international orders, your shipment may be subject to import duties, taxes, or customs fees imposed by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. Please check with your local customs office for more information before placing an order.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible — we'll do our best to correct it before the order ships.

Lost or Delayed Packages

If your order hasn't arrived within the estimated delivery window, please contact our support team at [your support email] with your order number, and we'll help track it down.

Questions?

If you have any questions about your order or this shipping policy, feel free to reach out to us at [your support email].